Service FAQ
Service & Warranty FAQ
If your Chevrolet was purchased new, it includes GM’s factory warranty: 3 years/36,000 miles bumper-to-bumper and 5 years/60,000 miles powertrain coverage. Certified Pre-Owned models include additional GM-backed coverage.
Bring your vehicle to Major World Chevrolet and our service advisors can verify your coverage by VIN and confirm exactly what is included at no charge.
If your vehicle is new or Certified Pre-Owned, warranty coverage begins from the original in-service date. Used vehicles without CPO status depend on remaining factory coverage.
Call us at 347-466-9380 and a service advisor will verify your coverage before any work begins.
Appointments are strongly recommended. Schedule online anytime at majorworldchevy.com/serviceappmt.aspx or call 347-466-9380.
Walk-ins may be accommodated depending on availability.
Routine services like oil changes and tire rotations are typically completed within 1–2 hours. More complex repairs depend on diagnosis and parts availability.
Your service advisor will provide a time estimate at check-in.
Please call the service department at 347-466-9380 prior to your appointment to ask about loaner or rental availability for overnight or extended repairs.
Call 347-466-9380 for updates. Ask your advisor at drop-off how they will communicate (call or text updates are common).
Yes. We accept most insurance companies. Contact us to confirm your provider.
Yes. We accept credit cards and offer flexible financing through Sunbit, with approvals typically under 30 seconds.
We handle oil changes, tire service, battery checks, and brake service.
Schedule online at majorworldchevy.com/serviceappmt.aspx and check current specials at majorworldchevy.com/service-parts-specials.html.
A check engine light can indicate anything from a loose gas cap to a more serious engine or emissions issue. A flashing check engine light is more urgent and should not be ignored.
Major World Chevrolet's factory-trained technicians will perform a diagnostic scan to pull the exact fault code and explain your options. Schedule service at 347-466-9380 as soon as possible.
A multi-point inspection is a thorough review of your vehicle's key systems, typically covering brakes, tires, fluids, battery, belts, filters, and lights.
Major World Chevrolet's certified service technicians perform these inspections to catch potential issues before they become costly repairs. It's often included with other routine service visits.
Most modern Chevrolets are equipped with an Oil Life Monitoring System that alerts you when an oil change is needed, typically around 5,000 miles for full synthetic oil.
Your owner's manual has the exact recommendation for your model. Major World's service team will advise you on the right oil type and interval when you come in. Schedule online at majorworldchevy.com
Signs you need brake service include squealing, grinding, or a soft brake pedal. For tires, look for uneven wear, low tread depth, or vibration while driving.
Major World Chevrolet's Certified Service experts check brake pad thickness and tire condition during routine visits. You can also use the tire finder tool at majorworldchevy.com/tire-finder.aspx to explore replacement options in advance.
Yes. A documented service history, especially one performed at an authorized dealership using genuine OEM parts, helps preserve your vehicle's performance, reliability, and resale value.
Major World Chevrolet uses only genuine Chevrolet OEM parts on every repair and service job.
Major World Chevrolet employs factory-trained, GM-certified technicians who use genuine OEM parts and have direct access to Chevrolet's technical service bulletins and recall databases.
Independent shops may use aftermarket parts and may not have brand-specific training. Additionally, any repairs covered under your GM factory or CPO warranty must be performed at an authorized Chevrolet dealership like Major World.
Yes. Appointments can be booked 24/7 at majorworldchevy.com/serviceappmt.aspx.
You can also call the service department directly at 347-466-9380 during business hours.
Major World Chevrolet's service center specializes in Chevrolet, Buick, and GMC vehicles.
If you drive another make, call 347-466-9380 to confirm whether we can accommodate your vehicle, or visit the broader Major World campus nearby, which services a wide range of brands.
Yes. Major World Chevrolet has a full parts center stocked with genuine OEM Chevrolet parts and accessories.
You can order parts online at majorworldchevy.com/orderparts.aspx or call the parts department at 347-433-7965, or ask your service advisor to source the part you need during your visit.
If your Chevrolet is under factory warranty, GM Roadside Assistance is available 24/7 at 1-800-243-8872and is included with your coverage. Once your vehicle is towed or