Our Reviews

good attention

Good service, excellent customer service and the best on time

Quick turnaround and appointment time was accurate

Beautiful people. Luz is amazing.

Javier was very professional. Explained everything clearly to me on what will be done with my car and guided me to make sure I had a perfect experience. Thank you so much .

Everything fine

Every thing was perfect

Great experience

They take too long, we waited for 6 hours.

I was 1 week before to fix the noise from the front of my car They Change my Front Hub Bearings Noise came back I brought the car Back and they told me we don’t hear the noise on the front of my car So I took my car back I went to another Place and problem with the noise was the Rrotor and Break Pads They fixed and it’s noise free since then

Everything was fine. Your worker's just need to communicate with each other a little bit better. I like how i was explained everything that was done to the car in detail.

I didn't wait too long in their lovely waiting room

I went in with 2 sensors not working and I left with 4 sensors not working. Nobody explained anything they just tried to charge me over $500 when I paid over 3k for a warranty. Then they said they would honor the warranty but I have to pay $200 deductible. I do not trust anyone that works at major world. This is the second unreliable car I got from major world. I will be returning to get a refund on the

I have a used 2019 equinox because of the experience I have with Chevy repair service I only take it to that particular repair shop. I was surprised when I took my equinox to the service station it was just a hose that was loose. I didn't know that but the repair shop did not charge me I think that was very honest and honorable to do. Because of that I will only take it to Major world repair shop. They are fast and efficient and very knowledgeable and the staff is very knowledgeable. I will recommend major world to all my friends. Thank you

Quick work, although need to wait 2 weeks for a part. Also, big line in morning for 8am appointment

Poor knowledge

Great service from both Kevin and Ray. Was not pressured to buy. And was given a great deal on the auto extremely satisfied from start to finish I had a great experience with buy my Traverse

Excellent service whenever I visit Major world service center. Hats off to Javier.

From The moment I got off the uber Sam approached me and the service was superb he helped me and answered all My questions

The mechanic removed to check engine light when I got about 2 miles away the check engine light came back on and I ran a obd scan to fine the same erro code p0521.

Not good

From the moment I walked in I felt like family. My experience was transparent and easy to navigate. I am so happy with my new car!

Service was EXCELLENT ! I was treated with respect !

It was in a timely matter the maintenance was done on my vehicle

Excellent service!

Staff was super friendly, and eager to help we were assisted by luz, was was a dear and extremely kind and helpful.

Ms. Jess was awesome, dedicated, concerned, prompt and always professional. My vehicle care needs were immediately addressed and fixed without delay. Hooray 🎉 for another great experience

They have no consideration or appreciation for returning customers. This was my second car with them, and the experience was extremely disappointing. From the moment I walked in, it felt like their only priority was to make a sale, not to make sure I understood what I was signing or that I was taken care of as a loyal customer. They rushed through the entire process. They did not explain my numbers, my options, or the breakdown of the contract. Every time I asked questions, I felt like they brushed it off or acted like it didn’t matter. It was clear they just wanted me to sign the paperwork quickly, without taking the time to make sure I felt comfortable or informed. What really upset me was the complete lack of incentives or support, even though I was buying another car from them. On the same day I purchased my new car, I had to pay out of pocket to repair the old car I was trading in. As a returning customer, I should’ve been credited for that service, or at least offered some type of discount or consideration. Instead, I was treated like any random walk-in, not someone who has already spent money with them. Overall, the experience felt unfair, rushed, and inconsiderate. They showed no loyalty, no appreciation, and no transparency. I would think twice before ever purchasing from them again.

The team is super helpful and the service is great. The wait time is short.

Buena

Horrible Service! Not Accommodating! No Follow Up!!!

Great Service And On Time

No Compraria ni Una bicycle si no es Victor y Robinzon Que me las vende …

Goog

Service was quick and through.

Excellent service! Peter & Darius were 100 percent professionals from the moment I walked into the dealership. No pressure! Very patient with me as I looked at a few different vehicles! I love the service they provided. I’m happy with the vehicle I purchased. This is my 2nd vehicle purchased from Major World. I will continue to be a loyal Major World customer. The service at Major World is THE BEST!!! Thank you

Very, very, very, very, very expensive you guys are outrageous 72,000 for Chevrolet 2026 it is unbelievable

The manager was very honest about the length of time the car would take to repair. Although it was frustrating not having a vehicle the staff did their best to get the parts needed as quickly as they could. I’m satisfied with their service. And thankful for being patient with me constantly calling 🤭

Nice and friendly

Very fast

Incredible service

I love the tranquility when sitting in the waiting area! Oh and the great work the team does!

Excellent service!

Buen servicio me asignaron un vehículo asta que el mío esté listo

I received an excellent service. All the employees were very professional and helped me resolve my problem quickly.

Smooth

Excellent they know how to treat customers they have the best service they treat you like family

Ever since I bought myself a Chevy Trax, Major world has been the “to go place” for maintenance. Up till now, major world has been very excellent with everything. This was my 4th visit and everytime the service is above and beyond.

Not good

Excellent

Let me first say the person I dealt with on Tuesday was wonderful I was able to have my car service go over whatever tiny issues they might’ve been and everything was done. No the issue. I’ve been having since September 12, 2024 when I first met with Sasha.my headlamps got squeezed and was pushed in, when I went to figure out what can be done to have it repaired. The person that serve me that day was Sasha and he instructed me that the whole bumper has to be replaced and not just the headlamps which, ‘by the way was not broken or damaged it was just pushed in’ it’s because the area for the headlight has a bracket that it should fit in that’s broken, and because of that the light would not fit and be sealed to prevent moisture from getting in . The total bumper has to be replaced so that it is properly sealed so moisture does not get in, which could affect the car electronics and because the car is so new there is no parts readily available and he would have to order the bumper. I then ask what it would cost.He gave me a total of $2773.77, and requested a deposit of half in order to order the parts, I gave him $1499.73, I was told by Sasha the part is going to be ordered and I will be called when when it arrives, I had tochecked many times to see if it did arrive never received a call from Sasha, I even had service done at least two times between September 12, 2024, and September 2025 and was never told was never called. I called in September 2025 to schedule service for the normal oil filter, etc. upon completion of the service that day Sasha hand made the receipt when I asked what is the cost. He said to me don’t worry the money I had there to take care of it. My reply was what was so wrong with the car that it cost 1400 and some dollars that’s when he reply and said oh by the way I installed the headlamp, my replied, then was I didn’t know you had the headlamps much more for it to be installed I ask him to walk to the front of the car with me to see what was done. remember, he said the headlamp could not be replaced in the bumper that was on my car and that I had to order a new one because the bracket was broken. How come now you install a new light in the bumper that you said the bracket was broken in it’s mind-boggling plus the lights were not sealed as he said before, they ought to be to prevent moisture. I pointed that out to him. The bumper was not flush with the other side of the car because it was not replaced as he said it should be, upon pointin those out, he said that’s the best they can do. My reply was you are kidding me!!! You are the Chevrolet Service Center and this is the kind of shady job you’re giving me and telling me that’s the best you can do. I then said that is not acceptable and I need to have my bumper and lights replaced the correct way as was told by you, so please order my bumper and please let me know when it arrives and I will return to have the service that I’ve been quoted and is paying for, he then agreed to do so, i left. I have never heard a word from Sasha ever until Tuesday, January 12, 2026 when I went to have service at which time I asked to speak to a supervisor because I have not gotten a call or any other communication from Sasha and I felt that I was being strong along for no good reason and I think it’s about ample time that the matter be resolved. if you remember it started September 12, 2024 and tell me all is well and I’m like all is well yeah I said why oh he put the headlamp in I said, but you didn’t inform methe headlamp came in or even the bumper no you’re telling me you put the headlamp in. Let’s were going led. I bring it to his attention and reminded him of what he said to me at the beginning of our transaction that the light has to be sealed. It was not sealed nothing fit properly when I bring it to his attention his words to me that’s the best they can do and I’m like that’s not what you said to me then he said to me oh he’s going to order it and get back to me that was 2025. I haven’t heard a word from Sasha up till when I went there Tuesday, which was January 12, 2026 at which time I asked to speak to a supervisor because I felt like I was being given the runaround as of today’s date January 18, 2025. The problem still is not resolved.I am supposed to take the car into them on this Monday, January 19 if they’re open and I’m expecting to have it resolved now, I said that to say, even after t the price I was quoted and already gave a down payment and was not done for no reason of mines but reasons of Sasha’s not being honest diligent and forthcoming with what is to be done. I I feel like I am being taken advantage of because there was nothing to do on my part. Why the work was not done. I gave a deposit as was required and was waiting on Sasha to inform me going forward, which he never did until I returned January 12 and asked to speak to the supervisor, who was not very kind either on, now they’re asking me to pay more money for something I have no control over in terms of ordering the parts and getting the repairs done. I think it’s dishonest and not business like that number one Sasha didn’t call me or say anything to me after my deposit for almost two years, but when I went to have service done,sneak the headlight in, which I think was not even ordered. It was the very headlight of mine. That was there he somewhat got in place saying that again Sasha is not a good representation ofChevrolet Service Center My thoughts about him is being a very dishonest disloyal representative. I am a driver of a Chevy TRAX, bought Chevrolet at the end of 2022. Now it makes it difficult to trust the service that is being rendered.

Javier is the Best

It was great 👍

thanks

Javier was Excellent! Got me in and out in no time. Clearly explained the issue with my vehicle and answered all my questions. He deserves a commendation!

Everyone was friendly

The attention is exceptional. Fastest.

Major Worl dealership took my car in for check engine light informed me fuel injection where clogged for a 2022 at around 24 thousand miles had to be replaced ?? They had the parts and had my car the next day ready I believe GM should extend warranty for GM vehicles thank you for the service

The great staff at GM service center starting with Zasha are so great they feel like family. The awesome mechanics as well that have serviced my 2017 Chevy Tahoe LT so great. When I bought this car at Mellinuim Chevrolet in Long Island they always couldnt getb parts or i didn't have coverage. But GM in Long island City changed that and always helped me from day one. Thank you GM Chevy guys for helping me bring this truck up to its full potential.

Major World ensures that when you buy a car there including bringing your car there for repair work you will get the best from them. They go above and beyond other car dealers that I’ve bought cars from throughout the years I had cars . I’m glad I went to them in 2020 and I still go to them because of how they treat me and my car . Thank you Major World Staff Members .

Friendly staff and Great service at the dealership, but i was very disappointed with GM 4 back up camera and nun at the front and side. The vehicle was fine i love it just lack of cameras in front, wish if they can install 2 side camera and one front for me, i will highly appreciated that GM